Effective Date: 2026
At IdeaDrawn, your privacy matters to us. This policy outlines how we collect, use, share, and protect your data when you use our platform (the "Service"). By using the Service, you agree to this policy.
What Information We Collect
1. Personal Data
- Information you provide, like your name, email address, and account details.
- Data shared through forms, feedback, or contacting our support team.
2. Usage Data
Automatically collected details like:
- Your IP address.
- Browser type and version.
- Device details and diagnostic data.
3. Cookies and Tracking Data
Cookies are small files stored on your device to enhance your experience. Examples of cookies we use include:
- Session Cookies to keep you logged in.
- Preference Cookies to save settings.
- Analytics Cookies to track usage and improve the platform.
How We Use Your Data
We collect and use your data to:
- Provide, operate, and maintain the Service.
- Notify you about updates, new features, or important changes.
- Improve functionality through analytics and feedback.
- Send promotional materials, which you can opt out of anytime.
- Provide customer support and respond to inquiries.
When We Share Your Data
We only share your information when necessary, including:
- Service Providers: We work with trusted partners to help us run our service. This includes processing payments, analyzing how our service is used, sending emails, and providing customer support. We only share the information they need to do their job.
- Legal Obligations: In rare cases, we may be required by law to share your information. This could include responding to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new owner.
We never sell your personal information to third parties.
Your Privacy Rights
Depending on your location (such as the European Economic Area), you may have the following rights regarding your personal data:
- Access, Update, or Delete: View, change, personal data through account settings or request to delete it by contacting us.
- Correct Information: Fix inaccurate or incomplete data.
- Object to Data: Stop us from processing your data in specific situations.
- Restrict: Limit how we use your data.
- Get Your Data: Request your data in a structured, machine-readable format.
- Withdraw Consent: Revoke consent for data processing at any time.
We may verify your identity before handling requests. You can also file a complaint with your local data protection authority in the EEA.
Our Policy on CalOPPA & Do Not Track
We understand that privacy is important to our users. However, we don't currently support "Do Not Track" (DNT). If you'd like to manage your privacy settings, you can adjust your DNT preferences directly in your web browser's settings or preferences menu.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember user preferences and account settings, analyze how users interact with the platform, and ensure security and prevent fraud.
You can control cookie settings through your web browser. However, disabling cookies may affect the functionality of some features.
Data Retention
We retain your data only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes and enforce our terms. Once no longer needed, we securely delete or anonymize your data.
How We Protect Your Data
We prioritize the security of your data. To this end, we employ a variety of security measures, such as:
- Encryption: We protect your sensitive information by encrypting it, making it much harder for unauthorized individuals to access.
- Access Controls: We limit who can see and change your information. Only trusted people with special permission can access it.
- Staying Updated: We keep our systems and software up to date with the latest security patches to protect against known vulnerabilities.
Children's Online Privacy Protection Act (COPPA)
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Significant updates may also be communicated via email or through the Service.
Contact Us
To report a violation, see the contact information at the bottom of our Terms of Service. Please ensure your report is justified.